When you reserve a trip with
TFI TOURS, you are entering into a contract under the following conditions.
1)
RECOMMENDATION, CHECK-IN AND BOARDING
a)
You should reconfirm all your flights at least 72 hours prior to departure.
Airline flight schedules very often change, it is your responsibility
(not ours) to verify your flight times and other information by calling
the airline or our office 72 hours prior to flight time.
b)
You must check in at least 3 hours prior to departure.
c)
Government issued photo identification is required for all flights
2)
REFUNDS ARE NOT POSSIBLE FOR FLIGHT DELAYS
3)
CHANGES
a)
Changes are subject to availability and are strictly at the decision
and approval of TFI TOURS. The date must be changed at least 24 hours prior to flight
departure and a new date selected, if that is not done, the ticket will
have no value and no change can be made. The changed date must be within
45 days of original date. If not the change will be treated as a cancellation
and a new booking.
b)
Prior to issuance of ticket - No Charge.
INTERNATIONAL
Some special fares of all Airlines very often do not permit
any changes at all. Therefore all changes must be
checked with TFI TOURS to ascertain if a change is permitted.
a)
After ticket has been issued but before departure - $350.00
Any fare differential is additioal.
b)
Air France and Virgin Atlantic
tickets can only be changed returning from Europe. Departure dates
changes are not permitted.
c)
Passsengers in possession of published fare roundtrip
tickets cannot make any changes whatsover once they have
departed form their originating city. Such tickets are
non-endorsable, non-transferable and have no refund value.
DOMESTIC FLIGHTS
$225.00 (any fares differential is additional)
4)
CANCELLATIONS - YOUR RIGHT TO A REFUND IS LIMITED (PARTIALLY USED TICKETS HAVE NO REFUND VALUE)
CANCELLATIONS RECEIVED WITHIN 24 HOURS OF BOOKING WILL ONLY BE CHARGED $100.00
Tickets are 100% non-refundable, but if cancelled prior
to departure most tickets (not all) can be changed for future travel
within one year of ticket issuance for a $400.00 fee. Any
fare differential is additional.
The above (#3 & #4) is the official
TFI TOURS Change/Cancellation policy as of 5/30/2013 and cannot be changed by any
TFI TOURS employee.
5)
TRANSACTION FEES
Most
TFI TOURS fares are special negotiated fares with airlines and do
not carry any additional service charges or transaction fees.
However, a small percentage of "published fares" which on rare occasions
can be lower than special
fares may require a $30 service charge (transaction fee). Such a
fee (if applicable) will be shown as a distinct separate charge on your
invoice. The transaction fee is included in the quoted price both on the
telephone and on our website.
6)
TRAVEL DOCUMENTS
a)
Passports - all international passengers must be in possession of a valid passport.
Please note that many countries require a passport validity of at least
six months after arrival. This is true even if you are only going to spend
a few days in that country
b)
Visas - Visa requirements are strictly the responsibility of each
passenger and
TFI TOURS assumes no responsibility for denied boarding or denied entry for
failure to have these documents in order.
c)
India - Westbound originating passengers from India must be in
possession of an "Income Tax Clearance Certificate".
d)
One Way Tickets: Most Countries will not allow entry to passengers that
are not in possession of a valid return ticket unless the passenger has
a valid entry visa.
7)
NOTICE OF GOVERNMENT IMPOSED TAXES AND FEES
The price of this ticket may include taxes and fees which are imposed
on air transportation by government authorities. These taxes and fees which
may represent a significant portion of the cost of air travel, are either
included in the fare, or shown separately in the "TAX" box(es) of
the ticket.
8)
RESPONSIBILITY
a)
TFI TOURS acts only as an agent of the respective airlines and is therefore
not responsible for any lack of performance on the part of the airline.
In the event that an airline fails to perform, the airline (not
TFI TOURS) is responsible for any refund due.
b)
Liability for loss, damage, or delay of baggage is solely the responsibility
of the airline.
c)
You are also subjected to the terms and conditions stated on the airline
ticket.
d)
It is your responsibility to examine your ticket upon receipt to ensure
that your travel dates, origin and destination cities, and other information
are correct. If you fail to do so,
TFI TOURS will accept no responsibility for any discrepancies.
9)
PAYMENT POLICY
Payment can be made by certified check, cashiers check (payable
to TFI TOURS ), bank wire transfer or credit card (Visa, Master
Card, Discover Card or American Express or Diners Club).
10)
REFUND POLICY
All refund requests must be in writing and take a minimum of 7 weeks
